HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.No need to stock partsExpedite access to replacement parts with Advance exchange.Access to expert Technical helpYour service technicians can rely on experienced HP service technicians for remote problem diagnosis and support.Shipping includedShipping charges are included for standard delivery, and additional options are available for predetermined time-and-place delivery.