When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day^[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.Stay in control of your dataYou retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.Support you can count onKnow that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.We’ll be there the next business day^[1]Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.^[1][1] By default HP will deliver HP Care Pack support services in the country where purchased. For further information on HP Care Pack support coverage for hardware products in a different geographic location, please check the Care Pack Terms and Conditions for your respective country and the datasheets for your specific Care Pack. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.