A specially designed service package that provides all the resources necessary to quickly and efficiently implement your APC solution.

• 24 x 7 upgrade option
• Your systems must be available at all times during your business hours. In order not to conflict with your business hours, APC offers the option of carrying out service measures outside of your business hours. We will work with you to create a schedule so that work on your systems impacts your productivity as little as possible. This saves you valuable time and money.
• Verification of the installation
• Once the systems are installed, an APC certified service technician checks all connections within the system according to technical specifications. In addition, correct functionality is checked in all operating modes to ensure optimal system performance and a long hardware lifespan. Labor and travel costs included. Travel and labor costs are included in most service contracts. Details about the service can be found in the corresponding service description.
• Free firmware upgrades
• The system maintenance includes updating the software revision. There are no hidden costs with APC. All preventive maintenance includes free software updates.
• Functional test
• During each preventive maintenance, the certified service technician carries out various tests to ensure that your systems are working properly in all operating modes. In this way, problems are identified early - before they can have a negative impact.
• Inspection of the surrounding area
• To ensure that your system is used in an appropriate environment for optimal performance, we review environmental conditions that may affect your systems, such as excessive heat or humidity.