Easy Service Plan options

Exchange service – for portable, personal workgroup and network scanners
The ideal way to minimise disruption to your business. If a fault develops customers can call the Canon support desk. If the query can’t be fixed over the phone, or remotely, we will arrange for a replacement product, which will be new or as new and reconditioned. We aim to arrange delivery and pick up of the faulty product within 48 hours.

On-site next day service
In the event of a fault, customers can call the Canon support desk. If the issue can’t be resolved over the phone, or remotely, a qualified service engineer will be dispatched onsite by the next business day.

Installation and Training service – for network scanners
Get off to a perfect start. Receive up to 60 minutes of user training on the operation of the device, scanning functions and security features.

Installation – for departmental, low- and mid-volume production scanners
Get up and running quickly with a hassle free installation that includes basic training so users can get started scanning as soon as possible. Plans available for our departmental, low-volume and mid-volume production scanners.